Overview
Access to the platform is managed by the school. Students, guardians, teachers, and staff use school-provided accounts and receive information based on their assigned school role.
The mobile apps do not use advertising tracking. Data is used only to provide school services, operate the platform, support safety and compliance, and respond to authorized requests.
Accounts and access
Mobile app accounts are issued and managed by the school. The apps do not provide public self-registration.
Because accounts are tied to official school records, a request to delete an account or related data is reviewed by the school before action is taken.
Information the platform may process
The platform may process these categories of data when they are part of the school record or app activity:
- Identity and contact data, including names, usernames, role, email addresses, phone numbers, guardian relationships, and school identifiers.
- Student, guardian, teacher, staff, class, section, subject, timetable, attendance, assignment, quiz, exam, result, billing, transport, library, hostel, notice, news, and school activity records.
- Messages, moderation reports, consent records, and attachments shared through school communication features.
- Device and security data needed to operate the app, including mobile access tokens, device identifiers created by the app, push notification tokens, app version, platform, and login/session activity.
- Support, privacy, and data request submissions, including contact details and request notes supplied by the requester.
App permissions and services
The app asks for device access only when a feature needs it. Camera, photo library, microphone, and file picker access are used for user-selected school content such as attachments, images, audio, video, and files.
Push notifications use Firebase Cloud Messaging so the school can deliver relevant updates to signed-in users. The app may also open school web pages, policy pages, invoices, or support links in the browser or an in-app web view.
How data is used and shared
Data is used to provide school services, authenticate users, show role-based information, deliver notifications, support classroom workflows, process reports, maintain security, respond to requests, and meet school administration needs.
Data is shared only as needed with authorized school users, the platform operator acting on the school's instructions, infrastructure and messaging providers that support the service, and authorities or other parties when required for safety, legal, or compliance reasons.
Retention and deletion
School records are retained for the period needed for education, safeguarding, accounting, legal, audit, and operational purposes. Some records may need to remain after an account is closed when the school is legally or operationally required to keep them.
When a deletion request is approved, the school removes or restricts data that is no longer required. Temporary account deactivation is not treated as account deletion.
Privacy and data requests
You may request access, correction, deletion, or restriction of personal data connected to your school account or a student you are authorized to represent.
Use the public request form for privacy questions, account deletion requests, and data deletion requests: https://lara.itplus.club/privacy/data-request